Code of Conduct

Overview

At Hubbli we require everyone to perform in a professional manner and in a way that respects the efforts of all team members.

We are building a team and understand that even a “Super-Star” performer can be the one that sours the pot for everyone else.

We also want you to work with as much autonomy as possible and know that if you are part of our team, we trust you to make good decisions.

Attendance

In case you were wondering, you are expected to be in the office between 9-5 Monday to Friday minimally.

This is the expectation unless you have set part-time hours of course.

Attendance at work is one of a few pillars that determines the success not just of the individual, but the whole team.

For any organization to run smoothly managers require a fair amount of notification when someone is going to be taking time off.

There are always extenuating circumstances, but in general last minute notices of non-emergency time off requests are unacceptable. Just remember, if you decide last minute that you are going to not show up to work you are likely disrupting someone else’s plans.

If you are not going to be in the office, or available from your usual work location during your usual work hours then we require at least 1 week notice.

Gossip

Plainly put, this is a team killer.

If you have an issue with anything, be it a fellow staff member, a customer, another company in the shared office, your pay, our strategy, how we operate etc. we will not tolerate it being spoken about with people that are not in the position responsible do anything about it. (at this point that is only Jono)

Don’t get it wrong here, we very much value your opinion and want to hear about it. Heck, we need to hear about it, but we cannot accept anyone going around complaining to their co-workers.

Reason being, is when you do talk negatively with a co-worker that can’t fix the issue, all you are doing is complaining (or whining actually) and sowing negative vibes in our working environment.

Again, this is the case of souring the pot and we would rather you leave the company than do that.

It is very easy for someone who has been a great team member for a long time to completely unravel all of the value they brought to the company with one negative conversation.

So we have a strict policy on gossip and you will get just one warning, and if it happens again after that, don’t be surprised if you are asked not to come back.

Wow Everyone

If you have an opportunity to go above the call of duty and blow a customer’s mind, do it.

When working with a customer never think about what we can’t do for them, or what we don’t ‘owe’ them.  Think about what you can do for them.

Don’t concern yourself with efficiency, just blow their minds.